This privacy policy explains how our organization uses the personal data we collect from you when you use or website or attend any of the online training events we run on behalf of our clients.
Topics
What data we collect
- How we will use your data
- How we store your data
- How to contact us
What Data We Collect
INSET online collects the following data in the following circumstances
If you fill in a contact form on our website
We will only use this data to contact you in relation to your query. If the Query is relating to a matter that is dealt with by one of our clients we will pass the information on to them to deal with.
If book an online event with one of our clients
We will be sent a register for the online event. This will typically contain your name, email address and organization name.
If book attend online event with one of our clients
All events are recorded for quality assurance purposes. The recordings are shared with our clients and contain the name you have used to log into the event. They also include a record of any questions you have typed that have been answered by the trainer and anything you type into an open chat window.
If you fill out a feedback form after your online event
We will collect your name, job title, area of responsibility, organization name and email address, all of these are optional and you can complete the feedback without entering this information.
How we will use your data
How we use your data will depend on the circumstances under which we receive the data.
If you fill in a contact form on our website
We will contact you typically via email to discuss your needs relating to your reason for contacting us. If you request we may contact you via telephone.
If book an online event with one of our clients
We will use you email to send you joining instructions for the online event that you have booked. Instructions will be sent multiple times leading up to the event. Your email will not be shared with any third party.
During the online event we will take an attendance register to confirm your attendance. If we cannot identify you on the register we will contact you privately within the event to ask for your email address and organization name. This information will be shared between us and the client who has commissioned the event.
After the online event we will share the completed register with the client who commissioned the event.
If attend online event with one of our clients
Your data will not be used in any way, it is simply visible on the recording.
If you fill out a feedback form after your online event
We use this data to improve the service we provide. Entering your contact details is optional. We will never contact you using this information. Our clients may contact you if you choose to include your name and email details.
How we store your data
We store your data on a secure drive behind an industrial firewall located on our router. The data is backed up to a physical drive and stored in a fireproof safe offsite.
We keep your data for a period of 2 year, after which it will be deleted.
How to contact us.
You can contact us via email using the following address: [email protected]